Refund Policy for Nissinflexshop Online

Thank you for shopping at Nissinflexshop! We appreciate your business and want to ensure you have a satisfactory experience. Below is our Refund Policy that outlines the terms and conditions under which we accept returns and process refunds.

Eligibility for Refunds and Exchanges

1. Timeframe: You may request a refund or exchange within 30 days of your purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
2. Condition of Items: To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging.
3. Proof of Purchase: A receipt or proof of purchase is required to complete your return.
4. Exclusions:
   • Sale items are not eligible for refunds.
   • Gift cards are non-refundable.
   • Certain health and personal care items are exempt from being returned.

Process for Returns

1. Initiating a Return: To initiate a return, please contact us at [Add Relevant Email Address]. Include your order number and the reason for the return.
2. Shipping Returns: Please do not send your product back to the manufacturer. Instead, send it to the following address:
   • [Relevant Address]
3. Return Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable; if you receive a refund, the cost of return shipping will be deducted from your refund.
4. Inspection of Returned Items: Once we receive your returned item, we will inspect it and notify you via email whether your refund has been approved or rejected.
5. Processing Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
6. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.
7. Contact Information: For any questions regarding returns or refunds, please reach out to us at [email and/or phone number].

By adhering to this policy, we aim to provide clarity and assurance regarding our return process while ensuring customer satisfaction at Nissinflexshop.